Terms of Engagement

1. Scope of Services

EYwALINK provides AI infrastructure consulting across three tiers: AI Centre Setup, Application Development, and Managed AI Ops. Each engagement is scoped individually via a Statement of Work (SOW) signed by both parties before commencement.

2. Payment Terms

• 40% deposit due upon SOW execution
• 40% milestone payment at 50% completion
• 20% final payment on handover and acceptance
• Managed Ops: monthly invoiced in advance
• Late payments incur 1.5% monthly interest

3. Intellectual Property

All code, configurations, and documentation produced under a paid engagement belong to the client upon full payment. EYwALINK retains no licensing claims or royalties. Pre-existing tools and frameworks remain property of EYwALINK.

4. Limitation of Liability

EYwALINK's total liability is limited to the total fees paid for the specific engagement giving rise to the claim. Neither party is liable for indirect, incidental, or consequential damages.

5. Confidentiality

All client information, including infrastructure details, data, and business processes, is treated as confidential. Case study publication requires explicit written consent.

6. Termination

Either party may terminate with 14 days written notice. Work completed to date is invoiced proportionally. Managed Ops engagements require 30 days notice.

7. Governing Law

These terms are governed by the laws of New South Wales, Australia. Disputes are subject to arbitration in Sydney unless otherwise agreed in writing.